OUR DISCLAIMER AND COMPANY POLICIES ARE LISTED TO PROTECT THE INTERESTS OF OUR CLIENTS AND TO AVOID ANY MISUNDERSTANDINGS.
We offer this information so we have no misunderstandings or misinformation. We require you read this page prior to retaining our services. After reading this page, contact us. You agree and understand our disclaimer and policies are what will guide your service requests from start to finish. Our services are time intensive and time consuming, therefore there are no refunds after we receive your request for service.
Agency for Civil Enforcement Corporation, A Florida Corporation, better known as, and herein after referred to as, "A. C. E., Inc.," attempts to obtain and provide accurate data and information for its clients. "A. C. E., Inc." makes no warranties or representations, expressed or implied, including but not limited to warranties of merchantability and fitness for a particular purpose as to the accuracy of data or information provided. "A. C. E., Inc." cannot be liable for any reason whatsoever and cannot be responsible for any damages of any kind. You agree to indemnify and hold "A. C. E., Inc. " harmless for all damages, claims, or losses suffered by "A. C. E., Inc. " as a result of third party claims relating to your use of data or information provided to you from "A. C. E., Inc." In addition, you agree to pay any and all legal fees, court expenses and expenses on behalf of "A. C. E., Inc." should any mediation, negotiations, meetings and or lawsuit arise. All data and information is obtained from a multitude of sources which "A. C. E., Inc." has no control. Data or information may be limited and in some cases not current. None of the above disclaimers are meant to supersede any governing laws and or pertinent regulations.
Private investigation services and information provided within our ending reports may not be used as a factor in determining an individual's eligibility for insurance, credit, or employment unless prior consent was obtained of the person/subject. Investigative reports may not be used for any purpose governed by the Federal Fair Debt Reporting Act as described in 15 U.S.C. 1681 A (D), as amended. The information we provide is time consuming and retrieved from numerous public sources both human and technological. We do not guarantee or warranty this information as human error always plays a role in gathering public records and information. By accepting these terms you have agreed that Agency for Civil Enforcement Corp. it's agents, employees, associates and/or Jonathan Levy, Private Investigator and he personally will be held harmless in the event a mistake was made. In the event litigation and or any type of mediation is required the venue will be Palm Beach County Florida only.
Data Destruction Policy: We only store data relating to process serving services information for a period of 180 days after a service is complete. All Private Investigation files are saved for two years as required by Florida law. We do not under any circumstances save, warehouse, copy or utilize any case file information or client information other than how it was intended.
Email Addresses, Cookies and Contact Information:
We do not store or save contact information for commercial use. We do, however, retain your mailing address and telephone number for reference purposes [only] when you hire us. Rest assured we do not use any tracking, secret codes or cookies within our pages. We do not create files or data sources with your information. All information is confidential and secure.
Refund Policy: Since we provide you with time and travel based informational, research, courier, process serving and investigative services there are NO REFUNDS after payment is received. There are NO refunds after we receive your service request. All services must be prepaid. We accept all credit cards. When you hire us you are agreeing to our terms. There are NO REFUNDS.
Billing Private Investigation Services:
A. C. E., Inc. bills process services on a flat fee basis. Most private Investigation services are billed on an hourly basis. Some long term projects or high volume service requests are specially priced. All billing relating to Private Investigation services is accounted for in increments of a half hour, after the first three hours. The client [you] pays for all expenses and applicable taxes. Initial consultations are always Pro Bono and are by appointment only. A reasonable retainer amount and the completion of our request service form with your authorized signature are required before the commencement of requested services.
Nationwide Process Serving, Subpoena Service, Location Services, Posting and or Hand Delivery: Standard Fee's for serving or delivering your legal papers are determined by the zip code where services are to be attempted and your specific timing requirements / deadline. Standard services take place within 10 days.
Rush services are available 365 days a year 24 hours a day and are billed at double the standard fee. Same day Service requests are billed at triple the standard fee. All process serving services must be prepaid in advance of services. Services are billed by address and how many service requests are to be delivered or served at that same address. You agree, when you send us your service packet / letter or otherwise, the address to where you are sending us is your responsibility. If the address is wrong, improperly listed, typed improperly, cannot be found, is vacant and or no longer exists, etc. (bad address) the fee you agreed to must be paid for regardless. We do not take any responsibility for addresses, unless retained to do so. We charge additional fees for second and or alternate addresses or locations. Arrangements and requests for serving process are considered special services when we are asked to appear on a specific date, time and place. This type of service is subject to additional fees.
Retrieving, locating and Ordering Courthouse records and information:
Fees vary according to location and the timing of requested service. Fees for courthouse services are paid for in full regardless of the results. If the court or agency you directed us to perform services cannot find your file, that is no fault of ours. Therefore, the fee you agreed to pay guarantees we will be paid for the time spent trying to assist you. Please note, the fee we quote you does NOT include copy expenses, scanning, etc.
A. C. E., Inc. adheres to all laws and the highest standards of ethics and morals. A. C. E., Inc. prides itself on performing honest and accurate services that are conditionally guaranteed. All policies and laws governing our business activities are strictly enforced to better serve you.